SAMPLE GARMENT:
A SAMPLE GARMENT IS A TRIAL RUN OF YOUR PRINT PRIOR TO COMMITTING TO THE PLACEMENT ON YOUR ENTIRE ORDER. THE SAMPLE GARMENT MAY BE OF DIFFERENT COLOUR OR QUALITY TO YOUR ORDERED GARMENTS (THIS IS FOR PLACEMENT PURPOSES ONLY)
A SAMPLE GARMENT IS NOT INCLUDED IN YOUR PRICING AND CAN BE ADDED TO YOUR CART FOR £10 EXTRA SHOULD YOU CHOOSE TO ADD ONE.
THE PROCESS:
HAVING A CLEAR VISION OF WHAT YOUR EXPECTATIONS ARE FOR YOUR NEW BRANDED CLOTHING ITEMS IS SUPER 8MPORTANT. WE MUST GET IT RIGHT OTHERWISE BOTH OUR TIME AND MATERIALS WILL BE WASTED. IF YOU HAVE VERY SPECIFIC IDEAS ON PLACEMENT ETC THEN PLEASE DO MAKE US AWARE UPON READING THIS QUOTATION TO ENSURE WE ARE ABLE TO ACCOMMODATE YOUR REQUESTS.
YOU CAN PROVIDE US WITH EXACT MEASUREMENTS OF HOW BIG YOU’D LIKE YOUR LOGO TO BE ON YOUR ITEMS. PLEASE NOTE THAT PRINTING INCLUDED LEFT CHEST PRINT ONLY AND ANY OTHER PLACEMENTS MUST BE ADDED FOR AN EXTRA COST. YOU ARE WELCOME TO MEASURE AT SHIRT OF YOUR OWN TO DECIDE ON SIZING FOR ANY PRINTING. OR YOU CAN LET US DECIDE WHAT
SIZE AND PLACEMENT WORKS BEST FOR YOUR LOGO. WE WILL SEND OVER A MOCKUP OF YOUR T SHIRT PRIOR TO ORDERING ANY MATERIALS - PLEASE NOTE THIS MOCK UP IS FOR ILLUSTRATION PURPOSES ONLY AND
WILL NOT BE COMPLETELY ACCURATE.
IF YOU HAVE NOT HAD YOUR LOGO DESIGNED BY US, THIS IS OKAY HOWEVER YOUR LOGO MUST BE PROVIDED TO US IN HIGH QUALITY VECTOR FORMAT FOR BEST POSSIBLE PRINT QUALITY. AT THE VERY LEAST YOUR LOGO MUST BE IN A PNG FORMAT WITH A TRANSPARENT BACKGROUND. ONCE YOU HAVE CONFIRMED YOUR MOCK UP AND PROVIDED US WITH SIZING FOR ALL YOUR CLOTHING ITEMS; WE WILL ORDER ALL OF YOUR STOCK AND AWAIT ARRIVAL TO BEGIN THE PRESS PROCESS.
PLEASE ALLOW UP TO 5 WORKING DAYS FROM THIS POINT FOR YOUR CLOTHING ITEMS TO ARRIVE.
ONCE 1 ITEM HAS BEEN COMPLETED YOU WILL RECEIVE A PREVIEW TO REVIEW ALL PLACEMENTS ETC. IF YOU DID NOT CHOOSE TO ADD ON A SAMPLE T SHIRT THEN ANY CHANGES YOU WOULD LIKE WILL BE APPLIED TO THE REST OF YOUR ORDER BUT UNFORTUNATELY WE WILL NOT BE ABLE TO REDO THE INITIAL T SHIRT. PLEASE DO ENSURE YOU CHOOSE TO PURCHASE A SAMPLE T SHIRT SHOULD YOU WISH TO CHECK ANYTHING BEFORE COMMITTING TO PLACEMENT ON YOUR ORDER.
BY PLACING AN ORDER YOU AGREE TO THESE TERMS AND ARE AWARE THAT A SAMPLE T SHIRT IS NOT PROVIDED FOR FREE AND THAT IT IS YOUR RESPONSIBILITY TO ARTICULATE YOUR REQUIREMENTS SHOULD YOU CHOOSE NOT TO PURCHASE ONE.
WORKING HOURS:
THE FOLLOWING HOURS ARE OUR NORMAL WORKING HOURS; THIS IS WHEN TO EXPECT REPLIES
MONDAY - FRIDAY : 9AM - 5PM
WEEKENDS : CLOSED
HOURS ARE SUBJECT TO CHANGE HOWEVER WE ARE NOT REQUIRED TO RESPOND OUTSIDE OF WORKING HOURS.
PRINT:
IVY-B DESIGNS IS NOT RESPONSIBLE FOR ANY PRINT ERRORS. AS THE CLIENT, IT IS YOUR RESPONSIBILITY TO CHECK OVER YOUR FILE PREVIEW BEFORE CONFIRMING FOR PRINT.
- PRINT PRODUCTS TAKE BETWEEN 1-4 WEEKS TO ARRIVE
- COLOURS MAY DIFFER AFTER PRINTING: FOR BEST VIEW OF FINAL COLOURING PLEASE VIEW ON DESKTOP.
- PRINTS ARE SENT TO IVY-B DESIGNS TO CHECK BEFORE BEING POSTED OUT TO YOU.
CANCELLATION:
ALL ORDERS ARE PERMITTED TO BE CANCELLED AND ORDER REFUNDED IF CANCELLED BEFORE WORK HAS COMMENCED
IVY-B DESIGNS HAS THE RIGHT TO TERMINATE CONTRACT AT ANY TIME SHOULD WORKING CONDITIONS OR CIRCUMSTANCES CHANGE.